Reimagining
Responsible Gambling.
Stop losing your valuable players to rigid enforcement.
ReMind is an enterprise-grade intelligence layer that transforms traditional RG interactions into highly reliable, human-supervised AI conversations..
Co-founded by Dr. Maris Catania (PhD)
Multi-award winning expert in responsible gambling and behavioral risk
2s
LATENCY
Intervene in real-time
97%
SUCCESS RATE
AI you can Trust
15yr
EXPERTISE
Operations & Research
Risk Detection
Risk detected in your system.
ReMind Intervention
real-time rg risk assessment.
ReMind Summary
Summary + recommendations.
Human Review
Your team reviews & concludes.
Risk Detection
Risk detected in your system.
Failed Outreach
Failed call attempts.
Account Restrictions
Limits and blocks imposed.
Churn
Frustration leads to churn.
The Compliance Journey is broken.
Too manual. Too late. Too restrictive.
The Outreach Trap.
Traditional phone calls reach only 30% of detected players.
Operators impose defensive restrictions on the remaining 70% of detected players to remain compliant.
The Impact of Friction.
Restrictions create immediate friction.
Operator feedback reveals a conservative €100 revenue drop per player within 30 days of failed outreach.
For operators with 1K monthly call attempts, this friction leaks at least €70,000 /month.
ReMind is the shift.
On-Screen Engagement.
Instantly engage with an in-session chat pop-up.
By launching an embedded, real-time conversation within 2 seconds of detection, ReMind removes channel-switching friction and meets players while they are active on your platform.
Protect & Preserve.
Real-time AI-led assessments avoid blind, defensive account restrictions.
By guiding players through clinical-grade risk dialogues on-screen, you conduct required risk assessment and preserve player relationships before resorting to account restrictions..
Scale Compliance. Reduce Workload. Prevent Revenue Losses.
Dr Maris Catania
Psychology & RG Expert
The science of
empathy.
Compliance shouldn’t feel like a barrier.
It should feel like a conversation.
Built on 15 years
of expertise.
Dr. Maris Catania (PhD) is a global leader in behavioral risk. Her work on problematic gambling psychology isn't just theory—it's the foundation of everything we build.
Multi-award winning researcher.
A decade of gambling industry leadership.
Human-first. Always.
AI handles the first interaction.
Your team handles what matters most.
REAL-TIME ESCALATION
FULL CONTEXT
BETTER DECISIONS
More than a Chatbot
Standard bots go off-script. ReMind stays on code.
Four engineered control layers deliver an operator-defensible standard of reliability.
Prevention by Design.
Strictly constrained to RG interactions.
Single-purpose architecture reduces off-topic behaviour and limits failure modes.
Real-Time Monitoring.
Continuous, independent output monitoring.
Validate every response before it ever reaches the player's screen.
Dynamic Correction.
Real-time safety guardrails.
Trigger instant response regeneration and model switches .
Human-in-the-Loop.
Critical scenarios trigger real-time escalation.
Handing full context and final authority straight to your specialist team.
Compliance by design.
No black box.
Every decision is explainable.
Every interaction is traceable.
Risk justification:
Detailed rationale for every risk assessment.
Intervention Summary:
Detailed structured insights.
Next best actions:
Structured recommendations for integration into workflows.
Loved by developers.
Simple API.
Fast integration.
Structured outputs.
POST /chat
{ "user_id": "123", "language": "en" }
POST /next
{ "chat_id": "X996", "user_input": "Not really" }
GET /summary
{ "chat_id": "X996" }
POST /chat
{ "user_id": "123", "language": "en" }
POST /next
{ "chat_id": "X996", "user_input": "Not really" }
GET /summary
{ "chat_id": "X996" }
Built for results.
Designed for people.
We replace rigid enforcement with intelligent engagement, creating a sustainable ecosystem for both operators and players.
Reduce churn
Engage before restrictions.
Value conversation over enforcement.
Increase trust
Listen to your players.
Drive personalised experience.
Improve compliance
Support all players at all times.
Keep your experts in the loop.
